Punctuality
Please arrive at least 15 minutes prior to your scheduled appointment. This allows time for you to check in, relax and enjoy some refreshments prior to your treatment. It also provides ample time for you and your therapist to go over any changes in your client history. Please note that your scheduled time is your purchased time. If you arrive late, you are depriving yourself of that time provided by your therapist and it cannot be fulfilled due to scheduling.

Cell phones
In order for us to provide a quiet and tranquil setting and for the comfort of all our salon & spa guests, cell phones are prohibited. If you need to leave your cell phone on, please keep it in silent mode.

Clothing/Valuables
Most services are best experienced fully undressed. We provide a wrap for you to change into however if you wish to wear clothing for certain treatments, we suggest shorts for men and a bikini for women. Spa slippers are available for purchase but must be brought with you during every visit.
Although your treatment will be given in the privacy of your own suite, Beau Monde is not responsible for loss or damage to your valuables. All jewelry must be removed prior to your service.

Consultation
Please provide all the information necessary in an honest manner. In some cases, conditions and/or medications may affect our ability to perform a requested service. For your safety and that of your therapist, open communication is a necessity.

Gratuities
Prices for services do not include gratuities. Generally, the appropriate range is 15-20% of the price of the service. For exceptional service, feel free to provide a larger gratuity. If you were unhappy with your service, please let us know. Your satisfaction is our priority. Gratuity envelopes are available at the reception desk and may be paid in cash or check made out to cash.

Private Parties and Special Events
Please inquire about hosting your next special event. Customized packages are available to help make your day memorable.

SPA POLICIES

All treatments are by appointment only.
Your appointment will be confirmed 24 hours prior. We request the same consideration and require our guests to give a minimum of 24 hours notice for cancellation.
Although we will give notice prior to increase in pricing, service prices are subject to change. Please confirm prices when booking your appointment.
Services may be denied at discretion of management.
Returns/exchanges: Beau Monde honors any returns or exchanges on product. Please retain your receipts.
Please respect the peace and serenity of our spa and arrange child care when planning your visit. Children under the age of 12 are not permitted in the spa area.
Client confidentiality: all information requested to perform services are kept private and confidential. This information is used only for any modifications in service necessary where it is medically indicated.
Gift certificates are available for purchase. Inquire with the front desk for gift ideas.
Forms of payment accepted are cash, check, Visa, and MasterCard.